The service, which came into operation from Tuesday, is aimed at enhancing the customer experience by implementing digital solutions, according to Ncell.
Customers can simply visit website
payment.ncell.axiata.com, select debit/credit card recharge, fill details (the mobile number that customers want to recharge, amount to be topped-up, card number and a three-digit security code that is printed on the back of cards) required to complete the transaction.
Customers can use the online recharge service via Ncell App as well. Through the website, customers can also to top-up any Ncell number using recharge card PIN.
Ncell is always in the forefront to provide better customers experience by adopting innovative solutions based on new tools and technologies. The company has also been operating online chat service and constantly addressing queries and issues of customers raised in social media platforms like facebook and twitter as well, which have made it easier for customers to get their problems solved and know about any products and services of the company.
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